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The Seniors' Health Insurance Information Program (SHIIP) counsels Medicare beneficiaries and caregivers about Medicare, Medicare supplements, Medicare Advantage, Medicare Part D, and Long-Term Care Insurance. Our counselor offers free and unbiased information regarding Medicare health care products. We also help people recognize and prevent Medicare billing errors and possible fraud or abuse through our NC SMP Program. 

Since the programs creation in 1986, SHIIP has become a role model for other states and receive two national awards for innovative and exemplary service. 

Call us to schedule an appointment at 919-934-6066

or

Contact SHIIP Main Office directly at 855-408-1212 (toll free)

Below are a list of common questions related to Medicare that we can help you with:

I’m new to Medicare, what do I do?

Is there help available to pay for my Medicare Part B (health insurance) premium?

Are you considering purchasing a Medicare Supplement Plan that is designed to work with Original Medicare?

What is a Medicare Advantage/Medicare Health Plan (Medicare Part C), and do I need it?

I need a Medicare Part D Prescription Drug Plan. What are my options, and is there help available to assist in paying for my medications and/or premiums?

What are my options if I am on Medicare due to a disability?

Will Medicare cover any of my diabetic supplies or durable medical equipment?

Do you have retiree employer group health insurance plan (EGHP) that will continue beyond your 65th birthday?

"I am honored to assist my community with occasionally difficult and confusing decisions. Let me help navigate the way."     

~ Caroline McLeod, SHIIP Coordinator/Counselor

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